- Alert
- A notice sent when an item meets a rule: a word, an entity, a relevance level or a sudden increase in publications.
- Newsletter
- A periodic selection of the most relevant content of a channel, arranged in sections, reviewed by a person and sent to its recipients.
- Monitoring channel
- A specific monitoring effort: a set of topics, sources and rules that serves a decision.
- Near-duplicate
- An item whose text largely matches that of another, such as a wire story reproduced by several outlets. It is grouped with its original instead of being repeated.
- Verifiable citation
- A reference that links a statement to the specific item that supports it, so that anyone can check it.
- Summary coverage
- How many of the available pieces of content were used to write it, for example “based on 8 of 23 pieces of content”. It shows whether the summary read everything or only part of it.
- Collection
- A set of items someone saves to come back to them. It can be personal or shared with the organization.
- Connector
- A component that knows how to read one type of source (a feed, a sitemap, an email inbox, an open database) and delivers its items in a common format.
- Share of voice
- The portion of mentions that corresponds to each entity in a set, for example to each competitor, over a period.
- Curation
- The selection and upkeep of the sources on a topic by a person who knows it.
- Deduplication
- A process that detects repeated items, exact or nearly identical, so that each event is read only once.
- Entity
- A person, organization, regulation, technology or place with a proper name that appears in a text.
- Tag
- A short word or phrase that classifies an item by its subject. It can be assigned by the platform or added by a person.
- Source
- An origin of information that is checked periodically: a media outlet, a public body, a repository or a document.
- Primary source
- The one where the information originates, such as an official gazette or a regulator, as opposed to those that reproduce or comment on it.
- Official gazette
- A publication in which a State makes its rules and official acts known.
- Story
- A set of items from different sources that cover the same event.
- Competitive intelligence
- Gathering and analyzing, by legitimate means, information about competitors, customers and the market to support decisions.
- Item
- A unit of content captured from a source: a news story, an article, a regulation, a call for bids or a document.
- Call for bids
- A procedure by which an entity invites offers to contract goods, works or services.
- Watchlist
- A set of terms that identify what you want to follow (a company, a regulation, a technology), with their synonyms and exclusions.
- Key message
- A sentence that condenses the essentials of a set of items for whoever has to decide.
- Source package
- A curated list of sources for a sector or a topic, with details on each one: language, frequency and reliability.
- Relevance
- A measure of how much an item matters to a channel, along with the reason that explains it.
- RIS
- A text format for exchanging bibliographic references between reference managers and academic databases.
- robots.txt
- A file with which a website tells automated programs which parts they may access.
- RSS and Atom
- Formats with which a site publishes the list of its recent content so that other programs can read it.
- Sentiment
- The positive, neutral or negative tone with which a text treats an entity. The platform calculates it for the entities you follow on a watchlist.
- Signal
- A piece of data that anticipates a relevant change. Its opposite is noise: information that does not alter any decision.
- Sitemap
- A file in which a website lists its pages; it makes it possible to detect new ones even when there is no feed.
- Topic
- A grouping of items by subject, broader and longer-lasting than a story. The same item can belong to several topics.
- Feedback
- A personal “interesting” or “not interesting” mark on an item. It guides the recommendations received by the person who gives it and, together with those of the rest of the organization, refines the relevance of similar items.
- Strategic monitoring
- The organized practice of observing an organization’s environment to detect changes, opportunities and risks in time.
- Technology monitoring
- Monitoring focused on scientific and technical advances: publications, patents, standards and products.
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